Last update: Feb 21, 2026

Refund Policy

1. 7-Day Money-Back Guarantee

7-Day Guarantee:

  • You can request a refund for NFC Card within 7 days of receiving them.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase is required.


  • How to Return:

    • Contact us at [tapr.project@gmail.com/+60 11-2330 1301] to start a return.

    • Note: Customers are responsible for the return shipping fees.

2. How to Request a Refund

To initiate a return or refund:

  • Provide your order number and reason for the return.

  • Once approved, you’ll receive return instructions.

3. Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

  • We recommend using a trackable shipping method.

4. Refund Process

  • Once your return is received and inspected, we’ll notify you of the approval status.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

5. Damaged or Defective Products

If your item arrives damaged or is defective, please contact us within 7 days of delivery for a replacement or full refund.

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